THANK YOU, ADELAIDE! SEE YOU NEXT YEAR!

Can I get a refund if I can no longer do the event?
City-Bay Fun Run do not offer standard refunds. However, there is an option to purchase optional refund protection during registration. This insurance allows you to claim a refund of your entry fee if you are unable to attend the event. A fee applies for this insurance, and it must be purchased during registration—requests to add it afterwards cannot be accepted. Without this insurance, entry fees are non-refundable. Please see more information HERE.

Can I transfer/roll over my registration to the next year?
Unfortunately, we do not offer registration rollovers to the following year. If you are unable to participate, your registration cannot be transferred to the next event.

Is the event timed?
The Half Marathon, 12km, and 6km events are officially timed. The 3km event is untimed, allowing everyone to enjoy a relaxed, fun, and inclusive experience at their own pace.

How do I access my results?
After your race, your results will be uploaded here: Results – City-Bay Fun Run

Why is my time wrong?
During the first 72 hours, the timing results are considered provisional. If you believe your time is incorrect, please allow 72 hours for the system to fully update. If your time remains incorrect after this period, please email admin@city-bay.org.au, and we will assist you in making the necessary corrections.

Can I bring a carer/support person for assistance?

Yes. Eligible participants can register a carer/support person for $5, covering insurance and a race bib. Support entries are not timed and do not receive a race result or medal.

How do I register for a carer/support person?

Select ‘Support’ during registration and follow the prompts. A Companion Card or official letter from an affiliated organisation or care service provider must be provided during registration or emailed to admin@city-bay.org.au for approval.

Can I register more than one carer/support person?
Absolutely! If you require additional support, you can register multiple carers/support persons following the instructions above. Please note that a Companion Card or an official letter from an affiliated organisation or care service provider must be provided for each carer/support registration.

Are carers/support persons eligible for results and medals?
No. Carer/support person entries are for assistance only and do not include race timing, an official result or a medal. Carers/support persons wishing to receive a race result and medal must register as a general participant.

Where do I attach my race bib?
Please attach your bib to the front of your clothing using safety pins, ensuring it is clearly visible throughout the race. This will allow you to easily access your photos and retrieve your timing results without any issues. Position it lower on your torso and be mindful of jackets or other layers that might cover it. If your bib is covered, your timing may not be recorded correctly, and you may miss out on official race photos.

What is the white foam attachment on the back of my race bib?
The attachment is part of our race timing system and records your official race time in the Half Marathon, 12km and 6km events. It must remain attached to your bib and should not be removed, folded or bent. The 3km event is not timed.

What are the QR codes on my race bib for?
The QR code on the front is for City-Bay staff to scan when checking in your bib at bib collection. The QR code on the back links to important race day information and course rules specific to your event.

What are the competition and baggage tags on my race bib for?
The competition tag can be entered into the lucky bib prize draw on race day. Simply detach the tag and drop it into the designated entry box located at the main stage at the village for your chance to win. The baggage tag helps identify your bag when using the baggage service on race day. Detach the tag from your bib and hand it to staff when dropping off your bag.

Are prams allowed?
For safety and insurance reasons, running with a pram is not permitted. However, walking with a pram is allowed but must be done in accordance with event risk management guidelines.

Do I need to pay for my child in a pram?
Children in prams can accompany walking adults without registering or paying a fee. They are not officially entered in the event and will not receive a race number or a recorded time. All other children who walk, run, or wheelchair in the event must be officially registered, with the appropriate entry fee paid.

Can my child ride a bike, scooter, or skates?
No. For safety reasons, children are not permitted to ride bikes, scooters, skates, or similar devices on the course.

Do I need to enter if I am accompanying my child?
Yes. All participants, including adults accompanying children, must be officially registered if they plan to walk, run, or wheelchair the course.

Are children eligible for a discount?
Yes, discount for a child entry is automatically applied at checkout.