FAQ & Pre-Race Info

FAQs

Please see some of our most frequently asked questions.

Can I get a refund if I can no longer do the event?

We don't offer refunds, however, you can transfer your number if you know of anybody else who would like to take part.

How do I get my City-Bay 2017 race number?

If you register and pay on or before 20 August, you will have the option to select Express Postage (for a fee of $9.95) or you can choose to pick up your race pack from the Event Expo which will be held in Victoria Square from 14th - 16th September.  

If you register after 20 August, you must collect your race pack from the Event Expo. 

Please note, if you opted for your numbers to be delivered by Express Post,  the race bibs will be posted  the week commencing 28 August - after the Express Postage option has closed.

How can I change event/distance?

You can change your event at the Expo in Victoria Square when you are collecting your race pack.  

Can somebody collect my race pack/s from the Expo on my behalf?

Yes, if you cannot make it to the Expo, then you can have somebody collect your race pack on your behalf.  Make sure they have a copy of the race number that has been assigned to you upon registration.

Do I pay for my children?

All children, except those in a pram, who walk or run in the event, must be officially entered (and appropriate fee paid). Please note that all child entry fees are less than half price. Children in prams can accompany an adult without completing an entry form or incurring an entry fee; they are not officially entered in the event, and will not receive a race number or a time. 

Please remember running with a pram is not allowed but walking is ok. 

Children are not allowed to ride bikes or scooters, wear skates, etc. 

Do carers have to pay?

Upon registration you will be able to select the 'carer' option. There will be a $5 admin fee applied. 

Your number will only be issued upon receiving proof of identification, such as a companion card or an official letter from your affiliated disability organisation. You can do this at the Event Expo or scan a copy to info@city-bay.org.au. If you select 'postage' you will be unable to proceed to the payment screen until this has been completed. 

If you have any questions or queries about accessibility for people with disabilities, please don't hesitate to contact our office who will be most happy to assist. 

What if I want to get dressed up?

There are prizes for 'best fun dressed-up individuals and groups'. Parade and presentation are at the Colley Reserve stage at 11.30am. 

If you or your group will be incorporating additional objects in your 'theme' such as wheel barrows, beds, etc please click here for the additional objects policy

Is there a team fee?

There is no 'Team Fee', everyone pays the appropriate individual fee. 

Do team members all have to do the same event?

As a team, your members don't need to participate in the same event category. Members will be considered part of your team regardless of whether some walk or run, do the 12k, 6k or 3k.

Can our team bring/wear promotional items?

Yes, as long as; Groups do not promote their sponsors in conflict with any City-Bay Fun Run sponsors. Eg: you can wear a T-Shirt with your sponsor's name on it but you cannot hold up placards, signs or any other form of promotion during our event. 

Promotion in brochures, posters, through the media or any other form of promotion must be submitted for approval to the Event Manager before it is released to the public or supporters. 

There can be no sales of products, food or beverages during the event.

Why do I have to give my date of birth?

Certificate of Merits are awarded to age group winners, you may think it unlikely that you may win one but you never know. It is also important for statistics - you will be classified as a 99yr old if you do not supply your birth date. 

I am a wheelchair participant, can I bring along a carer for assistance?

Each wheelchair participant can bring a carer for a $5 entry fee (carer numbers are not timed); please refer to the above carer question for details. 

Can I bring my pet to the race?

Unfortunately, pets are not allowed at either of the Sunday Mail Fun Runs. This does not apply however to guide/assistant dogs. 

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SA Athletics Stadium,
Marjorie Jackson Nelson Drive, Mile End SA 5031

Postal: PO Box 10080, Adelaide BC 5000
TELEPHONE: 08 8352 2011

info@city-bay.org.au
ABN 62 163 898 527

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